State Farm® Insurance Agent Jacqui Murray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber Garcia
May 10, 2025
5
out of
5
rating by Amber Garcia
"I have been with this office for several years and continue to be impressed. The prices can't beat but it's nothing compared to the customer service. Can't recommend Jacqui and her team enough"
We responded:
"Thank you, Amber, for your wonderful feedback! I'm glad to know that our customer service has made such a positive impact on your experience with us. Your recommendation means a lot, and we're grateful to have you with us for several years. If you ever need assistance or have questions, don't hesitate to reach out."
kevin harper
November 20, 2024
5
out of
5
rating by kevin harper
"I have been with Jacqui for decades and my family and myself have over 25 policies with her office. It seems that her business is growing substantially and there is a reason for that. It is called old fashioned service. She takes care of her customers on a personal basis which is hard to come by in the age of the internet. If you want to be a satisfied customer call her office for a quote. You’ll be happy that you did."
We responded:
"Kevin, thank you so much for your kind words and for being a loyal customer for decades! I'm glad to hear that you and your family are satisfied with the great service we strive to provide. It's wonderful to know that our commitment to old-fashioned service is appreciated, especially in today's digital age. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help! - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Gabriel Kelton
September 12, 2024
5
out of
5
rating by Gabriel Kelton
"Spoke with the agent over the phone very pleasant and knowledgeable"
We responded:
"Gabriel, thank you for your kind words! I'm glad you found our conversation pleasant and knowledgeable. If you have any further questions or need assistance, feel free to reach out anytime. - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Alfredo Rodriguez
August 16, 2024
5
out of
5
rating by Alfredo Rodriguez
"Raymil C. was helpful in explaining my current situation"
We responded:
"Hey Alfredo, Thanks for the awesome review! I'm glad Raymil was able to help explain your situation clearly. If you need anything else, feel free to reach out. - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Regina Thomas
August 16, 2024
5
out of
5
rating by Regina Thomas
"The professionalism was excellent and catering to my financial needs was thought about."
We responded:
"Hey Regina, Thanks for the awesome review! I'm glad our team could cater to your financial needs with professionalism. If you need anything else, we're here to help. - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Endy Ramos
July 26, 2024
5
out of
5
rating by Endy Ramos
"Raymil did a very good job helping me understand my policy!! She was kind and patient and answered all of my questions."
We responded:
"Hi Endy! I'm so happy to hear that Raymil was able to help you understand your policy and answer all your questions! We’re grateful to have her on our team. If you need anything else, feel free to reach out anytime! - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Dylan Penny
July 18, 2024
5
out of
5
rating by Dylan Penny
"Raymil Colon was very informative in explaining the various coverages and put it in an easy to understand way. She’s helped us save a lot compared to other companies."
We responded:
"Hi Dylan, thank you so much for your fantastic review! I'm glad to hear that Raymil was able to provide you with clear and informative explanations of the various coverages. It's wonderful that she helped you save compared to other companies! If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Jacob Perkins
July 18, 2024
5
out of
5
rating by Jacob Perkins
"Raymil help me switch from the terrible agency that was ripping me off!"
We responded:
"Hi Jake, I'm so happy Raymil could assist you in switching from your previous agency! We’re grateful for your trust and are here for any future needs or questions you may have! - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Danny Z
July 1, 2024
5
out of
5
rating by Danny Z
"Jackie and Marian are the BEST!"
We responded:
"Danny, your review means a lot to us! I'm pleased to hear that we provided you with exceptional service. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Fernando Espana
June 15, 2024
5
out of
5
rating by Fernando Espana
"Raymil Colon thank you"
We responded:
"Thank you, Fernando! We're pleased to have provided you with excellent service. Our team is grateful for your positive feedback and we're here for all your insurance needs. - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Roman Henclewski
April 15, 2024
5
out of
5
rating by Roman Henclewski
"The most responsive & the best people."
We responded:
"Thank you for the five stars, Roman! And thank you for trusting us with your insurance needs. - Jacqui Murray - State Farm Insurance Agent"
Stephen Lopez
March 21, 2024
5
out of
5
rating by Stephen Lopez
"Jacqui, Raymil, and the whole team are truly beautiful people. They listened, provided honest feedback, and made sure to always follow up. Perfect balance of professionalism and less formal conversation throughout the whole process really helped make me feel comfortable and like I was working with family. Highly recommend just a conversation of you're looking as a first time customer, looking for a change, or just have questions. Thank you all for the great experience!"
We responded:
"Stephen, we are delighted to hear about your positive experience with Jacqui, Raymil, and our entire team. Providing honest feedback, following up, and creating a comfortable environment for our customers are our top priorities. We are thrilled that you felt like part of our family throughout the process. Thank you for recommending us to others and for acknowledging our professionalism and personalized service. We look forward to assisting you with all your insurance needs in the future! - Jacqui Murray - State Farm Insurance Agent, Willow Springs, IL"
Damian Zoldak
October 23, 2023
5
out of
5
rating by Damian Zoldak
"David Martinez was a great, helped me save a bunch of money, and made the insurance switch easy."
We responded:
"Thank you, Damian, for choosing us. We're delighted David could assist with your insurance needs! He is a fantastic asset to our team."
Juan lopez
October 18, 2023
5
out of
5
rating by Juan lopez
"David G. Martinez got me the best deal on coverage on my car when other insurance company were charging 200 more, without having to lower my policy standard. It was my first Time looking for insurance on my own and they explained and made it easy for me to get coverage."
We responded:
"Juan, thank you so much for sharing your fantastic experience with David and our team at State Farm Insurance. We're thrilled to hear that they were able to save you money while providing you with more coverage. Your feedback is truly appreciated, and we're honored to have you as a valued customer."
Cristian Delatorre
October 4, 2023
5
out of
5
rating by Cristian Delatorre
"Quick service, was able to get a quote over the phone, Carlos was of good help. He also was very professional."
We responded:
"Cristian, thank you for the shoutout for Carlos! Our office loves being your good neighbor."
Raul Banuelos
September 25, 2023
5
out of
5
rating by Raul Banuelos
"Good service, spoke to Carlos and was able to get me my quotes over the phone within minutes!"
We responded:
"Raul, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Carlos cares a lot about our customers."
Arian Delatorre
September 21, 2023
5
out of
5
rating by Arian Delatorre
"The service was quick and professional. Carlos, one of the staff, was able to give me a renter's quote and finalize it all in less than 10 minutes. Definitely a helpful agency."
We responded:
"Hi Arian! Thank you for the amazing review. Carlos is a great asset to our agency and we are so glad to hear that he provided wonderful service."
Ian Happy
September 18, 2023
5
out of
5
rating by Ian Happy
"Jacqui Murray is highly recommended. I like to deal with Marian here. She’s very nice and easy to deal with."
We responded:
"Ian, thank you for taking the time to share your wonderful experience with Marian. We greatly appreciate your feedback, and we're delighted to hear that she provided you with exceptional service."
Vanessa Guadarrama
September 14, 2023
5
out of
5
rating by Vanessa Guadarrama
"Great service! Ayline provided me with some great customer service!"
We responded:
"Vanessa, thank you for the shoutout for Ayline! Our office loves being your good neighbor."
Obed RG
September 1, 2023
5
out of
5
rating by Obed RG
"Great service, Carlos assisted me with comparing coverages and helped me better understand my coverage limits."
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how Carlos provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Benjamin Kyi
February 22, 2023
5
out of
5
rating by Benjamin Kyi
"Excellent service and overall experience. Anthony was able to help myself and my family with all our questions and concerns and get the most out of our experience. Highly recommend and am truly satisfied with my experience and service"
We responded:
"Benjamin, we’re so glad to hear how Anthony was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
Sylvia B
February 22, 2023
5
out of
5
rating by Sylvia B
"Shout out to Anthony for helping me get the best rates. Really nice on the phone."
We responded:
"Hi Sylvia! Thank you for the amazing review. Anthony is a great asset to our agency and we are so glad to hear that he provided wonderful service."
Jeremy Gerena
February 13, 2023
5
out of
5
rating by Jeremy Gerena
"Great experience. Anthony was able to provide me with everything I needed in order to make the switch back to State Farm."
We responded:
"Jeremy, thank you for taking the time out of your day to leave us a review! We love hearing about how Anthony provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Frieda Axel
February 11, 2023
5
out of
5
rating by Frieda Axel
"Always a great experience when I interact with this State Farm location and staff. Excellent customer service- they know their stuff!"
We responded:
"We love seeing reviews like this, Frieda! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Timeout Teddy
February 10, 2023
5
out of
5
rating by Timeout Teddy
"Worked with Anthony , great rep, understood the limitations of my budget and help me find a great plan. Definitely recommending to friends"
We responded:
"Thanks for the kind words! We’re happy to hear Anthony was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"